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How bettorlock Handles Your Personal Information

This Privacy Policy covers every piece of information you share when you open an account, make a deposit via PayPal, Venmo, or Play+, or contact our support team.

No data sold to third partiesPayPal, Venmo, Play+ transaction privacyAccount data access on requestUS-based account security practicesContact us to update your records
bettorlock How bettorlock Handles Your Personal Information
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, and Account Security

We apply encryption across your account session and any data transmitted during a PayPal, Venmo, or Play+ transaction. Here is how our core data practices break down across the areas that matter most to your account.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to improve account flows. You can clear or block cookies in your browser settings without losing your account data.

Data Retention

Transaction and identity records are kept only as long as required by applicable financial and state regulations. Once that period ends, data is deleted or anonymized on a scheduled basis.

Account Security

Your account is protected by password hashing and optional two-step verification. If we detect unusual login activity, we flag the session and may prompt identity re-confirmation before access continues.

Third-Party Sharing

We pass data to payment processors like PayPal only to complete your transaction. We do not share your profile with advertisers, data brokers, or any party unrelated to your account operation.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Questions about your personal data, requests to access what we hold, or concerns about how a transaction record appears in your account — our support team handles all of it. Reach out through any of the channels below and we will respond within the timeframe required by applicable state law.

Live Chat Start a live chat session from your account dashboard. A support agent can pull up your data profile and walk you through access or deletion requests in real time.
Email Support Send a detailed message to our privacy contact address. Include your account email and the specific data request — we follow up with a written response per applicable state requirements.
Account Settings Log in, head to your account settings, and use the Data & Privacy section to download a copy of your stored information or update your communication preferences directly.

Common Questions About Your Privacy at bettorlock

Below are the questions we hear most often about how your personal data is handled. If your question is not covered here, reach out through live chat or email and we will get you a direct answer.

We collect your name, email, date of birth, and the payment details needed to process deposits and withdrawals via PayPal, Venmo, or Play+. Identity verification documents may also be required depending on your state.

Yes. Log in and navigate to the Data & Privacy section in your account settings, or contact support by email. We will provide a copy of your stored data within the timeframe set by applicable state law.

No. We do not sell your personal information. Data is shared only with payment processors like PayPal to complete your transactions, or with services required to meet legal and fraud-prevention obligations.

Transaction records linked to your PayPal or Venmo activity are stored only as long as required by applicable financial regulations. We do not retain full wallet credentials on our servers after a transaction is processed.

Send a deletion request through live chat or our privacy email address. Whether full deletion is available depends on your state and any retention obligations tied to your account's transaction history.

We use session and analytics cookies to improve your account experience. You can manage or block cookies through your browser settings at any time without losing access to your account.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.